Governance

The Allegheny General Hospital Board of Directors has ultimate responsibility for quality improvement. The board sets the direction for the organization’s improvement priorities annually through the development of strategic initiatives. The board recognizes that quality improvement is a continuous process requiring a steady commitment of leadership and resources. A subcommittee of the board, the Quality and Patient Satisfaction Committee (QPSC), is charged with oversight of quality improvement functions organization-wide.  Administration, medical staff and employees are delegated responsibility for developing objectives, implementing plans and sustaining progress in quality improvement activities. The board evaluates progress in quality performance objectives through the QPSC via the Quality Management Committee and Quarterly Quality Improvement Reports.  According to Allegheny General Hospital bylaws, an Executive Committee of Medical Staff (ECMS) meets monthly to review all business, including quality as it relates to the medical care of our patients.

Quality Team

A Quality Team meets monthly at AGH to assess progress against established benchmarks for all hospital quality initiatives. The team, which includes AGH’s medical director, chief executive officer, chief operating officer, vice president of operations and patient safety officer, monitors all patient care outcomes identified within the Quality Improvement Plan. This plan is approved annually by AGH’s Board of Directors and outlines the hospital’s performance improvement objectives for the coming year. The Quality Team assures that AGH meets all national patient safety goals, all publically reported health-care initiatives and all internal quality programs.