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Classes & Events

Baby Basics- Forbes Regional Hospital
Thursday, April 24th, 2014
6:30 pm - 9:30 pm
West Penn Hospital Maternity Unit Tour
Thursday, April 24th, 2014
7:00 pm - 8:00 pm
West Penn Hospital Childbirth Comprehensive One Day
Saturday, April 26th, 2014
9:00 am - 5:00 pm
Wise Woman Wellness Day
Saturday, April 26th, 2014
9:30 am - 2:00 pm
9th Annual AVH Destination Wellness Health Fair
Saturday, April 26th, 2014
10:00 am - 2:00 pm


World-Class Onboarding

Back to Online Courses

In World Class Onboarding at WPAHS (WOW), leaders will navigate through a voice-recorded PowerPoint presentation to learn about onboarding and how to implement it in their own departments. Onboarding refers to all the elements of bringing someone new into the organization, from the initial orientation to making them feel like an important part of the team, to providing them with the tools they need to do their job. In this course, leaders are introduced to the six C’s of Onboarding (Contact, Communicate, Connect, Collaborate, Coach, and Celebrate) as well as the tools needed to engage their employees; building relationships, eliminating the hassle factor, rewarding and recognizing, and growing and developing. Participants who successfully complete the course will earn a course completion certificate. 

Learning Objectives

  • Verbalize why the WOW plan was created
  • Articulate attendees’ role in the onboarding process
  • Make the WPAHS values come alive through onboarding
  • Articulate and embrace the role of CRO – Chief Retention Officer
  • Use the resources in the Leader Toolkit

Expected Outcomes

  • Relationships will be initiated
  • Employee satisfaction will be increased
  • Expectations will be clarified
  • Performance will be expedited
  • Fear and frustration will be reduced


  • Leaders within WPAHS
West Penn Allegheny Health System
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