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Classes & Events

Talk With Anesthesia
Wednesday, April 16th, 2014
11:00 am - 1:00 pm
West Penn Hospital Maternity Unit Tour
Thursday, April 17th, 2014
7:00 pm - 8:00 pm
Bariatric Surgery Informational Sessions
Monday, April 21st, 2014
11:00 am - 1:00 pm
Bariatric Surgery Informational Sessions
Monday, April 21st, 2014
2:00 pm - 4:00 pm
Bariatric Surgery Informational Sessions @ WPH
Monday, April 21st, 2014
6:00 pm - 8:00 pm


World-Class Onboarding

Back to Online Courses

In World Class Onboarding at WPAHS (WOW), leaders will navigate through a voice-recorded PowerPoint presentation to learn about onboarding and how to implement it in their own departments. Onboarding refers to all the elements of bringing someone new into the organization, from the initial orientation to making them feel like an important part of the team, to providing them with the tools they need to do their job. In this course, leaders are introduced to the six C’s of Onboarding (Contact, Communicate, Connect, Collaborate, Coach, and Celebrate) as well as the tools needed to engage their employees; building relationships, eliminating the hassle factor, rewarding and recognizing, and growing and developing. Participants who successfully complete the course will earn a course completion certificate. 

Learning Objectives

  • Verbalize why the WOW plan was created
  • Articulate attendees’ role in the onboarding process
  • Make the WPAHS values come alive through onboarding
  • Articulate and embrace the role of CRO – Chief Retention Officer
  • Use the resources in the Leader Toolkit

Expected Outcomes

  • Relationships will be initiated
  • Employee satisfaction will be increased
  • Expectations will be clarified
  • Performance will be expedited
  • Fear and frustration will be reduced


  • Leaders within WPAHS
West Penn Allegheny Health System
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