Patient and Guest Relations

The physicians and staff of The Western Pennsylvania Hospital - Forbes Regional Campus are dedicated to making our patients and visitors as comfortable as possible. We are committed to treating our guests with competence, compassion, and courtesy.

Our physicians, nurses, and other members of our health care team are dedicated to responding to patients' needs and answering their questions.  Also, our Patient and Guest Relations staff are dedicated to assist our patients and visitors, answer their non-medical questions, and provide further service to enhance their stay at our Hospital.

Representatives from Patient and Guest Relations identify and act upon improvement opportunities presented by Hospital patients and guests.  Physicians, patients, families, and visitors rely on Patient and Guest Relations to address special needs, identify and seek solutions to problems, and represent their interests.

You can reach a department representative by calling (412) 858-2700.  After regular business hours, please notify the unit supervisor if a situation requires immediate attention.

After your discharge, a self-addressed, stamped patient survey may be mailed to your home.  Please take a few minutes to complete and return the survey.  Your comments help us evaluate and improve our services to effectively meet our patients' needs.