Text Size: A- A+ Facebook Twitter LinkedIn YouTube

Healthy Focus Magazine


Allegheny Valley Hospital
1301 Carlisle St
Natrona Heights, PA 15065


Related Classes & Events

Allegheny Valley Hospital

Volunteer Opportunities

Many volunteers choose to volunteer directly with patients, their families and hospital visitors in the following areas:

Emergency Department Liaison

Lobby Escort

Information Desk Greeter

Surgical Reception Liaison

Patient Mail Delivery

Occupational Therapy

Physical Therapy

Patient Care Units

Chaplain Service

Eucharist Ministers

Others who prefer to contribute in non-patient areas may choose from:

Clerical and computer projects

Gift and Coffee Shop

Mailings and special projects

Fund raising with the AVH Auxiliary

Emergency Department Liaison

Volunteer liaisons, age 15 and up, enhance the patient’s experience in the Emergency Department by providing support and communication for the family, patient and staff in the ED. Volunteers greet patients and families, log basic information for staff, assist with wheelchairs and keep families and patients and families informed.

Lobby Hosts and Escorts

Volunteers greet all guests and visitors upon arrival and transport patients, via wheelchair, to various areas of the hospital. This opportunity provides lots of interaction with people and is also great exercise! Volunteers also deliver flowers to patient care units.

Information Desk

Volunteers greet guests and provide directions to various hospital locations including meetings, support groups, educational programs and special events. Volunteers also assist outpatients with contacting transportation services, lost and found and others as needed. Volunteers provide information about visiting hours, hours of operation of the gift shop and cafeteria and location of resources such as meditation room, vending locations and pay phones.

Back to Top

Surgical Reception Liaison

Volunteers provide information, refreshments and emotional support to patients and families in the surgical area. Volunteers act as the communication link between patients reporting for surgery (and the families waiting) and the clinical staff by obtaining basic information and tracking the patient’s location throughout the surgical and post surgical process.

Patient Mail Delivery and E-Cards

Volunteers brighten the day of our patients by visiting with them and delivering their cards and letters. Some may even ask you to read their mail to them or help them open envelopes or write responses. This position provides great exercise and a way to meet many new people. Volunteers also utilize a computer and printer to print out cards sent electronically to deliver to patients. Less mobile volunteers who still want to help can serve in the mailroom sorting mail in preparation for delivery to patients. Truly there’s something for everyone.

Occupational Therapy and Physical Therapy

Both students and adults enjoy this opportunity to work closely with patients and rehabilitation professionals. Duties include transporting patients back to their rooms, stocking supplies, some clerical work and lots of interaction with patients. For anyone considering rehabilitation as a career this is a great opportunity.

Back to Top

Patient Care Units

Adult and junior volunteers assist staff and patients on nursing units. Responsibilities include filling and distributing water pitchers, bed making, transporting specimens, escorting patients and helping with meal trays in addition to visiting with patients. Great opportunity for anyone considering a nursing or medical career.

Chaplain Service

Allegheny Valley Hospital recognizes that patients may have spiritual concerns during a hospital stay. In response to this need, AVH works closely with the Allegheny Valley Association of Churches (AVAC) to provide a volunteer chaplain service primarily to patients not affiliated with a church and to employees and to patients and their families who request help. Chaplains serve as "Chaplain of the week" for one or two rotations each year, including 24-hour call. A pager is provided by the AVAC and the Chaplain coordinator serves as a back up for emergencies.

Ordained ministers interested in serving as a volunteer chaplain are encouraged to contact the AVAC hospital chaplain ministry coordinator at 724.226.0606, option #7.

Back to Top

Eucharist Ministers

Under the auspices of the Diocese of Pittsburgh, Eucharist Ministers make weekly Communion rounds at AVH. Our Lady of the Most Blessed Sacrament parish in Natrona Heights administers the program. Volunteers are trained and authorized by the Diocese and must complete a volunteer application and orientation requirements at AVH.

Eucharist ministers interested in serving as volunteers to provide Communion to hospitalized patients of the Catholic faith are encouraged to contact Our Lady of the Most Blessed Sacrament at 724.226.4900.

Gift and Coffee Shop

Auxiliary members assist in the shop by serving light refreshments, selling merchandise, stocking shelves and pushing the “Hospitality Cart” around the hospital to patient care areas. The AVH Auxiliary operates the “Gift and Coffee Shop”; all proceeds benefit patients.

Clerical and Computer Projects

Many hospital departments welcome the assistance of volunteers with answering phones, filing, other errands and data entry projects. Great opportunities exist for anyone who wants to share their skills or for those who want to learn and expand their skills.

Back to Top

Mailings and Special Projects

Volunteers assist with a multitude of special projects ranging from bulk mail preparation (labeling, stuffing, folding, and sorting) to patient chart preparation and event preparation. You can choose to work weekly or on an ‘as needed’ basis for large seasonal projects. Volunteers enjoy socializing while working on large projects together.

AVH Auxiliary

Volunteers who enjoy fundraising and special events may want to be part of the AVH Auxiliary. This devoted group actively supports the hospital’s mission in serving patients and plans events throughout the year, which benefit AVH and our patients.

Application Form

To become a volunteer, please fill in WPAHS Volunteer Application form.

West Penn Allegheny Health System
Tell us who you are:

What areas do you use on our website?*
(select more than one if it applies)

Did you find what you were looking for?

Would you refer others to our website?

Can we contact you for future questions?

CAPTCHA math question:* 5 + 2 =

Thank you for completing the West Penn Allegheny Health System website survey.
We value your feedback and comments.