Patients & Visitors Information

West Penn Allegheny Health System Customer Service

 
If you have a question about a bill for physician services, call 1.866.907.7551.

If you wish to email us, please utilize the email link below:

custserv@wpahs.org

If you wish to send written correspondence, please utilize the address below:

West Penn Allegheny Health System
P.O. Box 6770
Pittsburgh, PA 15212

If you wish to pay your bill online for services received at one of our WPAHS hospitals, please access the following link: wpahspayonline.ixt.com. You will need your statement account number and Social Security number to access your account balance. This feature requires that your Social Security number be on file in your hospital account. If you need to have your Social Security number added to your file, please contact Customer Service by email or call 1.800.547.0540.

Please be aware that this site is only for hospital payments. If you have a bill for WPAHS physician services, please call 1.866.907.7551 to pay or discuss your physician bill.

If you have questions regarding your statement and would like to talk to someone, please refer to your patient statement for the appropriate toll-free number and hours of operation.

Brochures

Download the following brochures for more information about payment procedures and patient financial responsibilities.