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Patients & Visitors Information

Patient Billing

Online Bill PayWest Penn Allegheny Health System Customer Service

Allegheny General Hospital

Customer Service:
Financial Counselors:

1.800.547.0540
412.359.4067
412.359.6474
412.359.8076
412.359.5767

Allegheny Valley Hospital

Customer Service:
Financial Counselors:

1.800.547.0540
724.226.7478

Canonsburg Hospital

Customer Service:
Financial Counselors:

1.800.547.0540
724.873.5948

West Penn Hospital

Customer Service:
Financial Counselors:

1.800.547.0540
412.578.5031
412.578.5032

Forbes Hospital

Customer Service:
Financial Counselors:

1.800.547.0540
412.858.2325
412.858.2521

WPAHS (general)

Customer Service:
Financial Counselors:

1.800.547.0540
412.330.4825
412.330.5421
412.330.5314

WPAHS (Physician Services)  
Customer Service: 1.866.907.7551

 
If you have a question about a bill for physician services, call 1.866.907.7551.

If you wish to email us, please utilize the email link below:

custserv@wpahs.org

If you wish to send written correspondence, please utilize the address below:

West Penn Allegheny Health System
P.O. Box 6770
Pittsburgh, PA 15212

If you wish to pay your bill online for services received at one of our WPAHS hospitals, please access the following link: wpahspayonline.ixt.com. You will need your statement account number and Social Security number to access your account balance. This feature requires that your Social Security number be on file in your hospital account. If you need to have your Social Security number added to your file, please contact Customer Service by email or call 1.800.547.0540.

Please be aware that this site is only for hospital payments. If you have a bill for WPAHS physician services, please call 1.866.907.7551 to pay or discuss your physician bill.

If you have questions regarding your statement and would like to talk to someone, please refer to your patient statement for the appropriate toll-free number and hours of operation.

Brochures

Download the following brochures for more information about payment procedures and patient financial responsibilities.

 

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